December 2013

This is the full-text, online version of the NASTF Newsletter.

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DECEMBER 2013

 

SHOP OWNER ELECTED 2014 NASTF CHAIR

Allen Pennebaker, owner of Orinda Motors of Orinda, CA, was elected 2014 Chair of the NASTF Board of Directors; the first independent shop owner chair of NASTF since its founding in 2000. Pennebaker, has served on the NASTF Board for many years as a representative of the Automotive Service Council of California. Radical changes to the NASTF Bylaws were made by the NASTF Board of Directors in early 2013, allowing for industry-wide nominations and open elections when they go into effect January 1, 2014.

Other NASTF Board Members elected to 2014 Officer positions include: Steve Douglas, Director, Environmental Affairs for the Alliance of Automobile Manufacturers, as Vice Chair; and John Lypen, Director of Industry Relations for Motor Information Systems, as Treasurer/Secretary. Charlie Gorman, Executive Manager of the Equipment & Tool Institute, becomes the Immediate Past Chair after having served as NASTF Chair during the 2013 transition.

2014 BOARD ADDS LOCKSMITH, SHOP OWNER, TRAINER & OEM

Claude Hensley, Lockman Locksmith Donny Seyfer, Seyfer Automotive

Chris Chesney, CARQUEST Auto Parts

Mark Saxonberg, Toyota Motor Sales USA

Four new members were elected to the NASTF Board of Directors filling four vacancies in four position categories. The new NASTF Bylaws encourage industry-wide diversity for the NASTF leadership, specifying a minimum number of individuals to represent business types in eight categories. Claude Hensley, owner of Lockman Locksmith, will fill a vacancy in the Locksmith category. Donny Seyfer, co-owner of Seyfer Automotive, was added to complete the minimum of three independent technician/shop owner positions and will serve with previous board members Allen Pennebaker and Bill Moss who were re-elected to terms in this category. Chris Chesney, Sr. Director of Professional Markets for CARQUEST, was elected to represent industry educators while Karen Miller, who held that position previously was re-elected for one year into an at-large position on the NASTF Board. Mark Saxonberg, Manager of Alternative Fuel Vehicles and the Environment for Toyota, was elected into the additional post designated for an OEM on the NASTF Board. Saxonberg will serve with re-elected board members Steve Douglas (Director, Environmental Affairs for the Alliance of Automobile Manufacturers) and John Cabaniss (Director, Environment & Energy of Global Automakers) in representing OEMs. Other members re-elected to the 15-person NASTF Board include Bill Long (President, AASA) and Kathleen Schmatz (President, AAIA), both representing the Parts Supplier. Doug Grenhaus (Chief Regulatory Council, NADA) continues in his term representing the franchise dealer. Representing the Information Service Provider, Scott Brown (President, iATN) continues in his 3-year term, while John Lypen was re-elected as a second representative in that category. Charlie Gorman, the 2013 NASTF Chair, received an automatic re-appointment to serve as the Immediate Past Chair through 2014 and to represent the Tool Company.


 

  OEM NEWS




Browser Problems with OEM Tech Websites - Don't forget to click the COMPATIBILITY MODE toggle icon on your Internet Explorer URL bar when some element of an OEM website doesn't open or appear correctly. Remember that most OEMs have specific browser requirements for their websites. So later versions of Internet Explorer (like Version 11.0) may not operate as would an earlier version for which the site was designed.

CHRYSLER UCONNECT UPDATE PROGRAMMING - The Chrysler Uconnect site can be accessed by everyone at no cost.  The software update is downloaded from the Uconnect site to a USB stick; and the USB stick is then connected to the radio to upload the new update.  The only need for a scan tool is when the bulletin asks the tech to check for DTCs.  A notice on TechAuthority relating to Uconnect updates is expected soon.

COUNTERFEIT SCAN TOOLS - Bob Stewart, Manager of Aftermarket Service Support for General Motors, addressed counterfeit scan tools in his presentation, "Who’s Cheating Whom," November 6 at the NASTF Fall 2013 General Meeting in Las Vegas. In a picture (right), Stewart revealed the internal components of a counterfeit Tech2 GM recently recovered. On the counterfeit circuit board several pin holes had not been soldered, brand and part number identification had been scraped from all the integrated circuit modules, and a jumper wire was soldered across one circuit to enable its operation. In closing, his warning to technicians was: “If the deal is too good to be true, it probably is.”

To watch any or all of the NASTF General Meeting, find it on the NASTF YouTube channel. To read a summary of the event, download the pdf press release. [If links are not activated here, find them at www.nastf.org.]

 

AAA PRESENTS CONSUMER VIEW AT NASTF FALL MEETING

 

 

Greg Brannon, Director of Automotive Engineering and Industry Relations for the American Automobile Association (AAA) introduced the consumer’s perspective in development of the connected car. He summarized consumer interest into three areas:

  • Safety – to reduce crashes and improve traffic efficiency.
  • Convenience and Piece of Mind – Including navigation, remote start, automated tolling, remote diagnosis and remote prognosis.
  • Infotainment – This is an area where AAA sees severe cognitive distractions. “Recent research is showing us that speech-to-text applications are among the most mentally distracting in the connected car,” said Brannon.

AAA represents the interest of their members, the vehicle owner, and believes the choice for their vehicle’s data belongs to them. “Their choice applies to what, when, where, why, who and how,” he concluded. [To watch any or all of the NASTF General Meeting, find it on the NASTF YouTube channel.]

 

 

  COMMITTEE NEWS


 

Collision Repair Committee - The Collision Committee will hold quarterly committee conference calls on specific Wednesdays through 2014 at 11am ET/8am PT. An email invitation and agenda will be sent to committee members of record about 2-weeks in advance of each scheduled meeting. The 2014 dates for VSC are: January 22, April 23, July 23 and October 22.

View information about CRC on the NASTF Collision Repair Committee page at www.nastf.org/Committees/Collision. Anyone wanting to join the CRC should send their request to skippotter@nastf.org.

Communications Committee - The Communications Committee will hold quarterly committee conference calls on specific Wednesdays through 2014 at 11am ET/8am PT. An email invitation and agenda will be sent to committee members of record about 2-weeks in advance of each scheduled meeting. The 2014 dates for Communications are: March 12, June 11, September 10 and December 10.

For information about this committee visit the NASTF committee's webpage at www.nastf.org/Committees/Communications. Anyone wanting to join the Communications Committee should send their request to skippotter@nastf.org.

Education Committee - The Education Committee will hold quarterly committee conference calls on specific Wednesdays through 2014 at 11am ET/8am PT. An email invitation and agenda will be sent to committee members of record about 2-weeks in advance of each scheduled meeting. The 2014 dates for EduC are: January 8, April 9, July 9 and October 8.

Visit the NASTF Education Committee page at www.nastf.org/Committees/Education. Anyone wanting to join the Education Committee should send their request to skippotter@nastf.org.

Equipment & Tool Committee - ETC will hold quarterly committee conference calls on specific Wednesdays at 11am ET/8am PT. An email invitation and agenda will be sent to committee members of record about 2-weeks in advance of each scheduled meeting. The 2014 dates for ETC are: February 26, May 28, August 27 and November 9.

The ETC met via conference call on Wednesday, November 27 and a summary of that meeting is posted (as a pdf download) on the committee webpage. For information about ETC, visit the NASTF ETC page at www.nastf.org/Committees/ETC. Anyone wanting to join the ETC should send their request to skippotter@nastf.org.

Service Information Committee - SIC will hold quarterly committee conference calls on specific Wednesdays at 11am ET/8am PT. An email invitation and agenda will be sent to committee members of record about 2-weeks in advance of each scheduled meeting. The 2014 dates for SIC are: March 26, June 25, September 24 and December 17.

View SIC information from the NASTF SIC page at www.nastf.org/Committees/SIC. Techs having trouble completing jobs because of access to OEM service information and tools continue to post their questions on NASTF's Service Information Request (SIR) on-line response system. To log or file a NASTF SIR, visit www.nastf.org/FileSIR. Review recent SIRs by visiting www.nastf.org/SIRarchive. Anyone wanting to join the Service Information Committee should send their request to skippotter@nastf.org.

Vehicle Security Committee - VSC will hold quarterly committee conference calls on specific Wednesdays at 11am ET/8am PT. An email invitation and agenda will be sent to committee members of record about 2-weeks in advance of each scheduled meeting. The 2014 dates for VSC are: February 12, May 14, August 13 and November 12.

The VSC met via conference call on Wednesday, October 23 with a summary of that meeting posted (as a pdf download) on the committee webpage. If you would like to join the VSC or did not receive your email invitation, email skippotter@nastf.org. Be sure to visit the NASTF VSC page at www.nastf.org/Committees/VSC.


 

  FROM THE NASTF BOARD OF DIRECTORS


 

The NASTF 2013 Board met during AAPEX/SEMA in Las Vegas, November 6, 2013. Pictured left to right: (Front row) John Cabaniss, Karen Miller, Kathleen Schmatz, Bill Long, Bill Moss; (Back row) John Lypen, Scott Brown, Charlie Gorman, Steve Douglas, Doug Greenhaus, Allen Pennebaker, Tony Molla.

Molla ends his several years on the NASTF Board of Directors on December 31, 2013, but he tells NASTF that he intends to remain very involved and supportive.

Gorman ends his term as NASTF Chair at the end of 2013 but remains on the NASTF Board's Executive Committee as the Immediate Past Chair for 2014.

Pennebaker will lead NASTF in 2014 (see headline story) as the association slips under the new NASTF Bylaws, which more precisely specifies who will populate the 15-member governance Board, their qualifications for office and the timing of election mileposts.

NASTF Committee members will be the key to the future of NASTF leadership even more than before because the 2014 Bylaws require Board nominees to have at least one-year participation with a NASTF committee. All NASTF members/supporters are encouraged to join a committee, even if their personal goal does not include a desire to serve on the Board of Directors. For information about NASTF committees visit www.nastf.org/committees.

 

 

  ON MY MIND
  An Editorial by Skip Potter, NASTF Executive Director



J-2534 REPROGRAMMING - NASTF is currently working to resolve J-2534 reflash failures reported on more than one OEM vehicle. While it is often difficult to quickly discover whether the cause is with the OEM, the J-device, the technician's computer or the technician themself, our research almost always begins with the technician's specific situation.

It's true that in a perfect world an OEM who writes their software to comply with the SAE J-2534 standard and all J-device tool-makers who build their tools to that same SAE J-2534 standard should have no failures in performing the intended tasks.

SAE J-2534

Currently the SAE committee charged with J2534 is in the process of finalizing an update to the J2534-1 standard.  The purpose of this update  is to eliminate the ambiguous parts of the specifications that are known now to cause problems between OEM software and J-device software.

Following release of the J2534-1 update, a new J2534-3 document will be published by SAE. J2534-3 is intended to include a comprehensive set of compliance test cases to provide for testing and validation of the J-device, helping, also, to eliminate reprogramming failures.

NASTF has learned that the -1 update may be published by the end of January 2014 while it could be late 2014 before publication of the -3 update. These updates will allow aftermarket, unvalidated J-2534 device manufacturers to discover and repair software code that may be the cause of programming failures.

Fortunately, NASTF is formed to deal with the imperfect world.

The role of NASTF and the commitment we have from almost all OEMs is that together with the technician, we can eliminate issues as they arise. In my two most recent emission module reprogramming failure cases where a technician has a failed reflash or worse, a bricked module, all 3 parties, the tech, the OEM and the device-maker each claim their element is not at fault.

Meanwhile, in the real-world, a failed reflash remains.

In order to appreciate where the real-world separates from the perfect-world, we need to accept that (1) OEMs must and will limit their fault to situations where the technician has followed all the instructions and requirements provided by the OEM and (2) where the J-device used was one that the OEM has already validated to work with their vehicles.

In that elusive perfect-world even J-devices not validated, officially, by an OEM for their vehicles would work properly when each are writing software to the same J-2534 standard. But, remote as it may seem, the SAE standard, itself may be flawed with more than one clear interpretation of a small, isolated element of the document the industry worked so hard to make perfect. (See sidebar SAE J-2534)

Fortunately, NASTF is in the position to collaborate solutions that defy the perfect-world with willing partners among OEMs, technicians, tool-makers and SAE, as well.

To participate in the constructive process of eliminating failures in J-device programming, NASTF asks all technicians to take the time to (1) investigate their situation with their J-device manufacturer and other available tech-help resources, (2) report their failed situation to the OEM using the OEM's CONTACT US email form on the OEM’s technical website; and then (3) if the failure persists or is without response from the OEM, file a NASTF Service Information Request (SIR) at www.nastf.org/FileSIR.
 

 

  NASTF IN THE NEWS

 


Vehicle Service Pros.com editor Elliot Maras covered the NASTF Fall 2013 General Meeting and published this story about Bob Stewart's presentation on counterfeit tools.




NASTF IS ON THE ROAD



NASTF@ Texas Locksmiths Assn, Houston - January 16-18, 2014 (Exhibiting)

NASTF@NADA, New Orleans - January 25-27, 2014 (Exhibiting)

NASTF@CARQUEST, Orlando - January 30-31, 2014 (Exhibiting)

NASTF@ASA-Midwest VISION 2014, Overland Park, KS - March 7-8, 2014 (Exhibiting)

NASTF@ASA-NW ATE, Seattle, WA - Thursday, March 20, 2014 (Spring 2014 General Meeting & Exhibit)

NASTF@ATMC, Atlanta, GA - April 7-9, 2014

NASTF@AAIA-CCPN, Huntington Beach, CA - April 24, 2014

NASTF@ETI Tool Tech, Sonoma, CA - April 29 - May 1, 2014

NASTF@Just Cars (for locksmiths), Orlando, FL - May 2-3, 2014 (Exhibiting)

NASTF@AAAS, Destin, FL - June 6-8, 2014

NASTF@NACE/CARS, Detroit, MI - July 31-Aug 1, 2014 (Exhibiting)

NASTF@AAPEX/SEMA, Las Vegas, NV - Wednesday, Nov 5, 2014 (Fall General Meeting)

UNSUBSCRIBE FROM NASTF
The National Automotive Service Task Force (NASTF)
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