September 2013

This is the full-text, online version of the NASTF Newsletter.




GM’s Bob Stewart will address the issue of counterfeit tools in the Wednesday afternoon, Nov 6 NASTF Fall 2013 General Meeting in Las Vegas during AAPEX/SEMA. Learn more in the NEWS section at

In addition to Stewart's session titled Who's Cheating Whom, the Fall 2013 General Meeting agenda includes a special presentation by the NASTF Collision Committee, featuring Jason Bartanen of I-CAR with Co-chairs Bob Chabot and Tim Morgan. NASTF Committees have been hard at work in 2013 with big plans for 2014. Join their conversations in the segment ASK THE COMMITTEE CO-CHAIRS  covering the Vehicle Security Committee with Mark Saxonburg and Claude Hensley; Education Committee with Karen Miller and Rob Morrell; Service Information Committee with Steve Douglas; Equipment & Tool Committee with Donny Seyfer and Greg Potter; and the Communications Committee with John Cabaniss.

Technicians, shop owners, OEM representatives and other automotive industry attendees have additional opportunities to join the NASTF conversation during the Fall 2013 General Meeting when NASTF Chairman Charlie Gorman opens the meeting and NASTF Executive Director Skip Potter closes the meeting with the segment ASK THE EXECUTIVE DIRECTOR.

One additional special session is currently being planned for the Fall 2013 General Meeting agenda, but details were not available in time for this newsletter. Watch the trade press for an announcement in September, the News section at and read more about the NASTF General Meeting in the upcoming October edition of the NASTF Newsletter.




OEM RESOURCES @ NASTF.ORG UNDER REVIEW - Twenty two (22) OEMs participate in the NASTF effort to bring the same level of service resources to independent technicians as are available to their franchise dealers. The NASTF website is a collection of indexes, matrices and instructions intended to provide a link between the technician's need and the OEM's resource. During the month of September each OEM has been asked to perform a complete review of their NASTF website content and to provide updates as necessary. When reviews are complete, a new OEM Resource Search feature will be introduced to

MERCEDES BENZ - MBUSA posted an update to their Theft-Related Parts (TRP) Policy found on their technical information website. Most significantly, the rebuilt 722.9 transmission is no longer listed as a TRP.

AMERICAN HONDA - Body Repair News, free to independent collision repair shops, is a series of American Honda publications to cover new models constructed with significant amounts of high strength steel and various other new technologies. Find it on the American Honda’s Service Express websites at or Click on “Industry Position Statements & Body Repair News”, and then scroll down to Body Repair News. It is not intended to replace the detailed information contained in the body repair and service manuals. Rather, it simply helps collision repair industry personnel understand why using the factory service information is so important to make safe and complete repairs.



By David Lowell, Director VSP Operations

2013 Nissan/Infinity Security Programming for NASTF VSPs - There have been many calls and questions regarding the programming procedures for the new 2013 Nissan/Infinity vehicles that use the 20 digit codes. This month’s tip covers programming proximity key fobs (PROX) and the on-board keyless security systems on the 2013 Nissan Altima and Pathfinder and Infinity JX-35.  The programming info on these vehicles is only available to franchised Nissan/Infinity dealers and NASTF VSP Registry LSID licensees.

  1. IMPORTANT: Make sure you have all PROX devices you want programmed present.  Once you complete the programming, only the devices you program will work with the vehicle.
  2. Make sure to turn on the Hazard Lights/Emergency Flashers.
  3. Make sure the Ignition is off.
  4. Once you have obtained the Out-Code from the car. Do NOT disconnect the tester, it must remain connected until you obtain an out-code (PIN CODE) from Nissan. If you have to start over the Out-Code will change to a NEW Out-Code. Therefore, it is absolutely necessary to stay connected until the Out-Code can be obtained.
  5. Enter the Out-Code in the “Immobilizer PIN” field on the  site using all CAPITALS.
  7. On your programmer, Enter the In-Code you obtained from Nissan.
  8. Press & hold down the start/stop button.
  9. Release the button once the dashboard lights up and the light on the button illuminates.
  10. This should take only a few seconds.
  11. Once it turns on do not switch it off until the programmer instructs you to.
  12. Press the Start/Stop button to switch ignition to OFF (press and release, do not hold button down).
  13. Press and release the Start/Stop button with the logo end of the 1st PROX.
  14. The dash should light up & the security light should blink 5 times.
  15. If the light does not blink try holding it up at a different angle. If that doesn’t work there is a problem with the PROX you are trying to use.
  16. If you do not have any more PROX keys to program, continue to the next step.
  17. If you have more keys to program (up to 4 in total) follow the prompts on the programmer. It will have you repeat the last few steps and hold up the other PROX, you want to program just like you did with the 1st PROX but the screen will say “hold up the “NEXT” PROX. You might want to number them so that you do not mix them up.
  18. It’s important that the security light blink 5 times with each key as it's accepted. If the light does not blink, there is a problem.
  19. When you have programmed all the keys, press the brake pedal & hold the PROX up to the start / stop button.
  20. Press the start/ stop button once & the car should start.
  21. Press the start / stop button once to switch the ignition off.
  22. Your programming procedure is complete.



Service Information Committee - View SIC information from the NASTF SIC page at Techs having trouble completing jobs because of access to OEM service information and tools continue to post their questions on NASTF's Service Information Request (SIR) on-line response system. To log or file a NASTF SIR, visit Review recent SIRs by visiting

The next conference call for the SIC is set for Wednesday, October 2, 2013. An email invitation will be sent to SIC members of record in mid-September.

Education Committee - Visit the NASTF Education Committee page at Anyone wanting to join the Education Committee should send their request to

Vehicle Security Committee - Note that the VSC will not have a meeting during ASRW or AAPEX/SEMA. Instead, as the VSC did for their Spring 2013 meeting, they will meet via conference call. However, the VSC will upgrade the interactivity of the meeting to give members the opportunity to participate via Go-To-Meeting in a web-enabled conference. Email invitations for the Wednesday, October 23 meeting of the VSC have already gone out to registered VSC members. If you would like to join the VSC or did not receive your email invitation, email Be sure to visit the NASTF VSC page at

Communications Committee - The Communications Committee met August 14 via conference call. The primary role of the NASTF Communications Committee is to direct promotion of NASTF to the industry. Several elements of that responsibility were discussed in the August 14 meeting, including a review of the 2012 Communications Plan. To read the minutes of this meeting visit the NASTF Communications Committee page at

Collision Repair Committee - The Collision Committee's new mission and vision statements proposed during their July meeting were endorsed by the NASTF Board of Directors, as required. Learn more about VRC on the NASTF Collision Repair Committee page at Anyone wanting to join the CRC should send their request to

Equipment & Tool Committee - Visit the NASTF ETC page at Anyone wanting to join the ETC should send their request to



  An Editorial by Skip Potter, NASTF Executive Director

Most people advise that you really don't want to know how sausage is made. Likewise, in the world of trade associations, members don't usually want to know how the association's affairs are managed. Rather, members typically only seek to know what is in it for them; what are the benefits, not the features, and certainly not the who and how.

Excuse me, then, for violating this rule. I think you NASTF members (supporters) need to know that 2014 is an important year in the life of NASTF and how a transition in your governance (non-profit word for management), which has been three years in the making, will begin the new year fully refurbished.

In the beginning (year 2000) NASTF was little more than an ambitious project undertaken by a small group of generous volunteers; generous because if NASTF encountered an expense one or more of these volunteer's employers stepped up to unselfishly pay the bill for the good of the industry. In 2006 when the bills were large and the association's work was daunting, NASTF incorporated as a non-profit and hired ASE to assist with the day-to-day support. The bill was large and in a trade association with no general dues revenue from the industry, funding fell to the few organizations who were already donating time to NASTF governance. The automotive industry can thank these seven organizations for carrying NASTF along this long road to self-sufficiency: Alliance of Automobile Manufacturers, Associated Locksmiths of America, Automotive Aftermarket Suppliers Association, Automotive Service Association, Equipment & Tool Institute, Global Automakers and National Automobile Dealers Association. Beyond the direct cash support of NASTF were another five organizations who provided in-kind services to significantly support the NASTF operation: ASE, Automotive Service Councils of Calif, iATN, Motor Information Systems and Pacific Technology Solutions.

The year 2013 is the first full year of self-sufficiency for NASTF's Vehicle Security Professional Registry Program (the product of the SDRM project) and its anticipated continued growth will allow NASTF to transition from a time when association expenses were split among the already generous Board of Directors. The 2014 funding model for NASTF will depend heavily on VSP Registry revenue, but rather than sending the bills to Board members, other supporting organizations throughout the automotive industry will be invited to sponsor NASTF's various activities.

The greater benefit of this transition, however, will be found in your NASTF Board of Directors. No longer will your leaders be "required" to provide direct funding of NASTF operations. No longer will leadership be limited only to those who can afford to support NASTF financially. NASTF bylaws have always specified a maximum board size of 12 directors and 3 officers, but until 2014 the ability has not been there to fill those seats with supporters who could only provide their time and insights.


Vehicle Manufacturer (3)
Shop OwnerTechs/Fleet (3)
Franchise Vehicle Dealer (1)
Locksmith (1)
Parts Supplier (1)
Indep. Info. Service Prov (1)
Tool Company (1)
Tech Training (1)
Industry At-Large (3)

Next month the 2014 Nominating Committee will present a slate of candidates for election and on January 1, 2014 NASTF will have a fully populated Board of Directors. While the Board is rightfully populated more with independent shop owner/techs (3) and OEM representatives (3), there are nine other board position categories (see table) and NASTF should be proud to have the most industry-diverse Board in our entire automotive industry. (You can read the new NASTF Bylaws published on the NASTF website.)

Even though you may not care to know the insides of NASTF governance, like sausage, it does matter how it's made.




GAPS IN SERVICE INFORMATION between independents and dealers are discussed in an interview Elliot Maras of Vehicle Service Pros did recently with Skip Potter of NASTF. Questions addressed include OEM service information, the price of service tools and the need for education resources. Hear the interview in the Vehicle Service Pros News video. Click HERE.


Automotive Recyclers Association - NASTF Executive Director, Skip Potter, visited the offices of the Automotive Recyclers Association in Manassas, VA during August in response to the group's interest in NASTF projects. ARA's CEO, Michael Wilson and his government affairs team of Betsy Beckwith and Jessica Thomas were particularly interested in the constructive and cooperative interactions common in NASTF discussions involving OEMs and the aftermarket. Potter invited ARA to join NASTF committees, making clear that NASTF is an organization for the entire automotive industry.

NASTF@SAE OBD Conference, Indianapolis, IN - September 25-27, 2013 (Attendee only)

NASTF@ASRW (NACE/CARS), Las Vegas, NV - October 17-18, 2013 (Exhibit only)

NASTF@AAPEX/SEMA, Las Vegas, NV - Wednesday, November 6, 2013 (Fall 2013 General Meeting)

NASTF@CIC, Las Vegas, NV - Thursday, November 7, 2013 (Presentation to the CIC Standards Comm.)

NASTF@ASA-Midwest VISION 2014, Overland Park, KS - March 7-8, 2014 (Exhibit only)

NASTF@ASA-NW ATE, Seattle, WA - Thursday, March 20, 2014 (Spring 2014 General Meeting & Exhibit)

The National Automotive Service Task Force (NASTF)
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