April 15, 2008 Meeting Report
To download a pdf version of this meeting report, click here (please note, presentations that are incorporated into this report by reference must be downloaded separately).
National Automotive Service Task Force Meeting
April 15, 2008
On April 15, 2008, the National Automotive Service Task Force (NASTF) held its regular semi-annual meeting in conjunction with SAE World Congress in Detroit, Michigan.
Charlie Gorman, NASTF Chair, ran the meeting. He welcomed everyone and reviewed the agenda. He commented on how far NASTF has come as an organization since formalizing in 2006. He also put out a call to action for volunteers/participants.
Mary Hutchinson, NASTF Administrator, introduced a newly developed NASTF awards program, which will consist of two types of awards: Outstanding Achievement, and Committee Service awards. Both will be presented only when appropriate nominees exist; Outstanding Achievement award recipients will be nominated and selected by the NASTF Board, and Committee Service awards recipients may be nominated by anyone and will be selected by the appropriate seven member sub-committee through a ranking process. Any awards each year will be presented at the Fall general meeting.
Tool & Equipment Committee Report
Charlie Gorman, Tool & Equipment Committee Chair, reviewed the status of updates to the scan tool matrix and the reprogramming matrix. He noted that the Tool & Equipment Committee will hold a conference call on May 6 at 2:00 pm to work on filling the OEM positions on the Information Request Sub-committee, and to discuss changing the matrix structure to better reflect current needs. Mr. Gorman also updated the group on the ETI Tek-Net Library project, a process to capture documents needed by tool and equipment companies to design and build tools and equipment that emulate those found in dealerships. Click here to view the presentation.
Collision Committee Report
In the absence of either of the co-chairs, Ron Pyle gave the report. The collision policies and procedures document has been approved by the committee and the Board. The committee is working on identifying members for its seven-member subcommittee that will review Information Requests submitted regarding collision issues.
Mr. Pyle also reported that the OEM Roundtable of the Collision Industry Council has completed its development of the portal on the web called OEM1Stop.com, which provides access to OEM collision sites, and explained that there is some confusion over the site itself not indicating that it is a collision-focused site (links to OEM websites go directly to collision sites or collision information).
Mr. Pyle acknowledged Alldata and the information that they provided to the Collision Committee as a starting point for the matrix development that will be taking place.
Communications Committee Report
John Cabaniss, Communications Committee Co-Chair, reported that the Communications Committee will be following up with the OEM1Stop website to provide assistance in obtaining permission for the last few links to OEM sites that need to be hooked up. Mr. Cabaniss pointed out that website activity is a way of measuring awareness. He stated that the numbers of user sessions of the NASTF website has tripled over the last two years, and the number of page views has doubled during that same time frame. He reported that quarterly information updates from OEMs continue, that press releases have been sent out regularly, and that the NASTF Speakers Bureau has provided speakers in several venues.
Mr. Cabaniss explained the discussion panel that would be taking place later in the meeting, stated that there are plans to have discussion panels at future General Meetings, and requested that suggestions for topics for a panel in November be provided to him.
Mr. Cabaniss touched on the concept of quarterly progress reports to provide summaries of what is going on with the Board, committee actions, etc. He also explained that work is commencing on a tutorial and video on the Secure Data Release Model, which will be used as PR as well as to provide information on how to sign up for the registry. He plans a committee meeting for sometime in May.
Service Information Committee Report
Steve Douglas, Service Information Committee Co-Chair, Made a presentation on Service Information Requests that have been filed in 2007 and 2008. He then told the group that iATN has hosted the online service information requests for many years now, but that plans are under way to develop a module to move that function to the NASTF website. He reviewed plans for the capability of the new module. Click here to view the presentation.
Dave Zwalina, Service Information Committee Co-Chair, commented that not enough people are using the information that is available and not enough are filing SIRs, and stated that training is the biggest issue. He also emphasized the need for input about what everyone would like to see at the Fall NASTF General Meeting. He encouraged everyone to use NASTF and to tell the organization what does not work.
Vehicle Security Committee
Dave Lanspeary, Vehicle Security Committee Co-Chair, presented an update on the status of the Secure Data Release Model project and the Security Professional Registry. Click here to read or download the report.
Mr. Gorman gave an update on the current status of the organization formation documents that have been completed and that still need work.
No new business was presented.
Next a panel discussion of the Secure Data Release Model took place, with Tom Nash moderating and panelists consisting of three manufacturer representatives, two currently active users of the SDRM, and a representative from AAA. The panelists responded to directed questions from the moderator regarding the SDRM and their use of/participation with the model.
Mr. Gorman opened the floor for open comment or discussion. Several comments were made. First, a suggestion was made that NASTF become a clearinghouse for comments regarding product enhancement. Others commented on training being a major issue, since vehicles become more and more complicated. Audience members agreed that training providers lose a lot of money doing manufacturer training for the aftermarket, because it is not used. The suggestion was made that a totally different business paradigm exists today than in the past, and the aftermarket has to move forward into the new paradigm, as well as OE’s changing their support methodology. “Just in Time” training, and open standards and interfaces like J-2534 were discussed.
The next general meeting of NASTF will be held in conjunction with the Congress of Automotive Repair and Service (CARS) in Las Vegas, Nevada during the first week of November. Details will be posted to the NASTF website.