NASTF Vehicle Security Professional (VSP) Registry Main Page

What is the VSP Registry?

The NASTF Vehicle Security Professional (VSP) Registry is a service created from the NASTF Secure Data Release Model (SDRM), a project of the NASTF Vehicle Security Committee. SDRM is a data exchange system (see graphic below) conceived and designed cooperatively by automakers, the independent repair, insurance and law enforcement communities; it allows the aftermarket to access security sensitive information related to automobiles, i.e. key codes, PIN numbers, immobilizer reset information, and similar types of information.  The NASTF VSP Registry program allows access to security-related information while protecting the safety and security of consumers and the integrity of automobile security systems.

Who should use the NASTF VSP Registry and why?

USA-resident* locksmiths and automotive technicians qualified in vehicle security system repairs need a subscription to the NASTF VSP Registry in order to purchase security codes and VIN-specific computer files directly from the OEM/automaker. Most automakers/OEMs make this information available instantly from their websites 24/7/365. See a list of the OEMs and the model year ranges available in this pdf file (click HERE).

Canadian resident locksmiths and automotive technicians can participate in the VSP.

Ready to apply for a new or additional VSC or sub account. Click HERE.

 

SDRM 2.0 is now live. All VSPs must use SDRM 2 to create and manage D1s and to administer your account. 

LSID passwords are no longer used on automaker sites. Only Authy generate passcodes will work

Still Need to Migrate an Active VSP Account or an account that expired within the last 6 months?

Migrating your account is intended to be a 5-10 minute process. It is very important that you perform the steps in order to avoid problems. Virtually all of our support calls have been as a result of not following the directions. With that said there are a few accounts that we have found to have errors in email address syntax or phone numbers that are not for the VSPs cell phone. Both of these will trip you up so be sure you verify that your email address and cell phone number are correct when we present you with your account information to verify

 

Steps to complete Migration:

1. Collect all the required documents to upload to your new account. 

Click here for a list of the documents we need you to collect so you can electronically upload them to SDRM 2.0. Please read this before you ask us about surety/employee dishonesty bonds. The information you need is there. 

2. Watch this video that describes and shows the process in the recommended order

Click here for a 14 minute YouTube video on what to expect and how to migrate your account. If you do not watch the entire video you will not know how to complete the process and upload your documents. 

3. Using a web browser (Except Internet Explorer - we recommend Chrome or Firefox. Apple Safari,  iOS and Android are also supported) go to https://nastfsecurityregistry.org

4. use the "existing LSID" Yellow button. Do not click on Register or the login fields at this time. 

The Yellow Existing LSID button launches a special routine that allows you to confirm your current information and perform the steps to confirm your email and cell phone number so that you can setup Authy 2 form factor/ automaker website passcode app on your phone. 

Follow the directions in the YouTube Video (hint: you can open the YouTube video and start and stop it for each step)

More hints:

  • Doing this entire process on a smart phone is the easiest way. It was demoed on a computer to make the view bigger. 

  • When you are asked to create a password for the SDRM portal it must be 12 characters

  • You will use your email address - It cannot be duplicated with someone else in the system. You need your own email address

  • We recommend that you have Authy send you a text (SMS) message to install and set it up. This is the easiest way for most users. 

  • If you get stuck on Authy sending a message or not setting up properly email support with your LSID number and we will reset Authy

  • If your account is expired you will be taken to a payment screen to renew your application which will take a few days to complete. We have found a large number of accounts that are expired but continuing to allow access to automaker websites. If you believe your account did not expire yet please email support@nastfsecurityregistry.org by clicking here and filling in your LSID in the title. We will verify for you. The fastest way to keep the process moving is to pay and if we find that you are not expired we will credit your card back. It can take 2-3 additional days with our current support load to get an answer back. 

  • More to follow

5. Take the online training course to show you how to use the portal to manage your account and fill out each fo the 3 new D1 online forms. You do not need to wait for an invitation to take this course. If you are a new applicant please give NASTF overnight from the time you applied to sync up your information with our training partner CTI.  

You will login to this link using your LSID and your original LSID password if you are an existing or renewing VSP. If you are new to the registry please use the email you registered with and your last name to complete the training. 

 

Congratulations, you have completed your Migration.

 

D1 use FAQ and Videos

Should I start a D1 on line before I get a key code or pin? Or meet the customer? 

The SDRM Portal is setup so you can do it either way. We recommend that you get as much information in advance as you can so you can determine if it is worthwhile to go out on the call. If you are going to be in a no internet zone and therefore need to get the code in advance of arrival. Our primary goal is to make sure that you ID the customer, ensure they are the owner or an authorized agent. 

If I have a son driving his mother's car who lives in another state do I use mothers name and D.L. or sons name and D.L. on D1? 

Owner’s information should match documents for vehicle. Have Mom text you a picture of her license. Get authorized agent’s (son in this case) signature and DL. 

Is a State issued I.D. only, acceptable? 

If you don’t have a current U.S. or Canadian driver’s license we can’t do a key. This has been ambiguous in the past but it was never intended to allow an ID or passport. Rental companies won’t rent cars in these situations. We don’t make keys in these situations. (There may be a situation where say a purse was stolen with keys wallet etc. Do your best to make sure that you have the owner in front of you - no agents in this situation)

Can an owner have an authorized agent such as a Parent, Child, Sibling, Friend or Neighbor present registration or title for service? 

The Owner must provide you with proof of ownership and a picture of their driver's license to confirm. Remember you may be all that stands between someone having their car stolen or used against their will. Get the Authorized agent's DL license and have them sign the D1 form. This will be helpful if we should have to go back and prove we did our due diligence. If it smells funny, decline. Be sure to ask all of these questions on the front end so people do not waste your time. 

We have a large Migrant/immigrant population. Apparently you do not need a Drivers License to buy a car or to have it registered to you for a license plates (in some states).  Can I accept a Mexican Pass Port or Driver's License? 

No, a driver’s license is required period. Automakers have different policies. In General we can only support US and Canadian citizens. Please contact NASTF for advice and expect this to not be something you can do in a few minutes as we may have to confer with the automaker involved. We have had some thefts where a Mexican Passport/DL was provided and a locksmith made keys. Be very careful. 

I work with car dealers, own a private fleet or perform Auction work. Which D1 form do I use and what kind of authorization do I need? 

Use the Auction/Dealer/Repo D1 form. You should receive an order for much of this work by email, mail, fax. Take a picture and upload it to the D1 form. If there is onsite management you may have them sign your repair order and upload a picture of that. The rule for these is pretty straight forward. If the ownership is not a private individual you can use this form. If there is a vehicle owner’s name you need to use the customer or contracting form depending on the situation. There are YouTube Videos and explanations in our interface training course. https://www.youtube.com/user/NASTFdotOrg 

 

NEW NASTF VSP Support Center 855-636-2783 or support@nastfsecurityregistry.org

  • Questions about applying for a Vehicle Security Credential (VSC). This process is completely online. You can sign up for a new account or renewal by clicking here
  • To renew your Vehicle Security Professional Credential - This will be a completely online process starting on November 5th.
  • To make password or contact information changes/updates - During our migration no password changes will be allowed. Changes during this transition will result in your inability to access OE sites. 
  • To get a status update on a VSC application submitted prior to October 15th use the email  link above. 
  • Questions about filling out Positive ID - D1 forms - Check the NASTF YouTube channel for directions to fill out each of the new D1 forms in SDRM 2.0

After Reviewing this document, do you need to acquire a surety/employee dishonesty bond for your business? NASTF has arranged with CNA Surety to provide an online resource to obtain an employee dishonesty bond that meets our requirements. This is a convenience provided to our VSP community. While you are not required to use CNA Surety, we have found them to be very competitive and highly experienced in this area. If you would like to submit an application for this type of bond coverage, please click this link

If you experience any issues with accessing the application, you may need an updated version of Adobe Reader. If you experience further issues, CNA Surety apologizes for the inconvenience and encourages you to call 877-280-7313.  There, a representative, available from 7:30 am to 6:00 pm (CST) can take the application over the phone. When calling, please reference the National Automotive Service Task Force program and code 05-18268.  After hours, feel free to leave a voice mail and expect a response early the next business day.

Terms and Conditions HERE

Frequently Asked Questions (FAQs) HERE.

Downloadable D-1 Authorization Form: This is ONLY used when performing a contracting job D1 or for situations where connectivity prohibits you from using the online customer signature tool. Download here. For further directions on how to use this tool please visit these links on the NASTF You Tube Channel for more information Contracting use D1 or Customer use D1

 

Mercedes Theft Relevant Parts portal HERE   

Tutorials: How to get key codes from OEM Technical service websites. Note: This reference is password protected. VSC holders please contact the help desk by email and we will send it to you: www.lockmanlocksmiths.com/nastf-website-guides/ 

NASTF VEHICLE SECURITY INFORMATION MATRIX (click to download this xls file that contains links and information for each automaker website)

Is someone abusing the VSP registry or code brokering? Report them here


 

 

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