NASTF Information Requests

Tracking: 914 Status: Closed - Insufficient Info from Requestor
State: FL Name: JOHN
Category of Request: Reprogramming Manufacturer: 2018 FORD ESCAPE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
reprogram keys
Description of Information not available
reprogram keys
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
motorcraft service
Other Comments or Concerns
Notes
Donny Seyfer - 09/30/2018
Did not receive a response from Mr Anderson to determine his concern. Did not find him by name in the Vehicle Security Registry so I sent him a link to the program as the assumption that this was his concern. An SIR like this is of no value to the requestor because NASTF has no actionable information to contact the OE about.
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