NASTF Information Requests

Tracking: 904 Status: Closed - Request Invalid
State: MN Name: Richard
Category of Request: Reprogramming Manufacturer: 2018 FORD F150

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Unable to program keys. 3 minutes into wait time it gets kicked out stating error on back side server
Description of Information not available
I sat down with my IT guy and went through settings on my scan tool and found those to be correct. When asked to log in during the program feature it does not appear to log in on your website.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Coming to this site. I will also be calling the dealership I purchased this ids from.
Other Comments or Concerns
Notes
Donny Seyfer - 08/28/2018
Duplicate transaction. See SIR 905
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