NASTF Information Requests
|Tracking: 9||Status: Closed|
|State: NJ||Name: John|
|Category of Request: Reprogramming||Manufacturer: VOLVO|
Have you checked the OEM website?
Description of Repair unable to perform
|Description of Information not available|
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I have a 1999 Volvo V70 XC with a bad ETM (Electronic Throttle Module)and will need to reprogram after replacement. Volvo will not allow access to WSDA without purchasing $8160.00 VADIS subscription. Is this correct or is there a shorter subscription option?
|Other Comments or Concerns|
Bill Haas - 2/10/2005 5:16:50 PM
On February 4, your facility was called to resolve your concerns. Since you were not available, a discussion was held with one of your technicians. For your convenience, the following summary is provided. · IDs and passwords to log into iVADIS and WSDA are not included in the e-mail for security reasons. Rather, they are in the account profile viewable online. · VADIS is NOT required to perform software downloads. However, to purchase or access your WSDA subscription, you must have either iVADIS or VADIS. Both iVADIS and WSDA are available in 3 day, 1 month or annual subscriptions. · DTCs for Emissions-related systems can be read using a generic scan tool and referring to iVADIS for the conversion from P-Code to Volvo DTC. Alternatively, a subscription to VADIS provides the ability to read and clear DTCs from all systems as well as other enhanced diagnostic functions. The Volvo Diagnostic Application (VDA) is no longer supported, and because development has ceased there are challenges to install or use the program. However, after discussing the issues a copy of the application was provided free of charge. · The process of submitting, reviewing and updating help requests was reviewed. Based on the feedback provided by your employee, we believe these issues are now resolved. Thank-you for this opportunity to address your concerns. Service Operations Volvo Cars of North America, LLC