NASTF Information Requests

Tracking: 886 Status: Manufacturer Contacted
State: MI Name: RYAN
Category of Request: PowerTrain - Clutch, Drive-Axles, Differential, Transmission, electronic controls, etc. Manufacturer: 2008 VOLVO VNL

Inquiry
Have you checked the OEM website?
N/A
Description of Repair unable to perform
When reprogramming certain transmissions, a procedure to configure the speed sensors requires access to Volvo IMPACT. IMPACT fleet access is available to everyone with a subscription, however the transmission in not included in fleet access. Without the proper access, a complete TCU replacement service cannot be completed.
Description of Information not available
In Impact, function group 4 is not available to fleet users. Function group 4 includes the transmission, clutch, driveshafts and drive axles. I cannot complete the repair without access to the transmission section.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
On Volvo's website, they say IMPACT fleet is available for emissions systems. The automated transmission controller is a part of the emissions system, hence Volvo's release of transmission programming for Premium Tech Tool.
Other Comments or Concerns
Notes
Donny Seyfer - 05/29/2018
Sent an email forwarding information to our contact at Volvo Trucks. Copied HD team Co-Chairs on correspondence.
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