NASTF Information Requests

Tracking: 877 Status: Manufacturer Responded - Action Pending
State: MA Name: John
Category of Request: Engine - Mechanical & Cooling Systems Manufacturer: KIA FORTE MODEL YEAR 2018 VIN: 3KPFL4A71JE173877

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Cannot obtain information to diagnose and repair vehicle using OEM site.
Description of Information not available
Under Massachusetts right to repair statute in Massachusetts and MOU, vehicle manufacturers shall provide access to their onboard diagnostic and repair system using an off the shelf personal computer and non-proprietary SAE J2534 or ISO 22900 vehicle interface, self contained system with the vehicle or non-proprietary interface such as Ethernet USB or DVD. This system is not available from Hyundai.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Attempted to use OEM website.
Other Comments or Concerns
Notes
Donny Seyfer - 04/17/2018
Sent message to KIA support at 4:50 MT. Lewis responded that he would check in with Korea on both the J2534 port of the OE software and scan tool data updates for ETI.
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