NASTF Information Requests

Tracking: 858 Status: Closed - Requester Not Satisfied
State: MN Name: matthew
Category of Request: Reprogramming Manufacturer: 2011 NISSAN ALTIMA

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Per TSB NTB12-041, the BCM needs to be RE-Flashed for a Ignition Switch (Push Button) Will not Respond.
Description of Information not available
Make Sure the “BCM Reprogramming Tool” has been installed into the CONSULT PC as follows: NOTE: If the BCM reprogramming tool has already been installed, skip to BCM Reprogramming Procedure on the next page. 1. The Panasonic Tough book (CONSULT PC) automatically gets the BCM reprogramming tool during ASIST synchronization. The Aftermarket has no access to ASIST for needed calibrations files and special applications.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Emailed Nick @ Nissan and Infiniti TechInfo Customer Assistance. After several emails Nick was able to tell me "Nissan North America has clarified that this is a dealer application, is only available through CONSULT synchronization with ASIST." The vehicle needs to be brought in to an authorized Nissan dealer.
Other Comments or Concerns
The Aftermarket has no access to ASIST for needed special calibrations files and special applications. There needs to be a NASTF VSP vetted program to get this information.
Notes
Donny Seyfer - 02/22/2018
Nissan Response: This customer contacted our Nissan Tech Info website about this topic. We responded that the application is available only at the dealer. This “BCM Reprogramming Tool” is an add-on utility to the CIII plus software. There have been a very small amount of CIII plus add-on utilities created over the years to support TSBs. Nissan does not release these non TCM or ECM utilities to the Tech Info website. NASTF has requested that Nissan consider providing a list of exceptions to Consult functionality or make this functionality available to VSP's if there is a security reason to control them. NASTF understands that this is a very small number of applications.
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