NASTF Information Requests

Tracking: 853 Status: Closed - Insufficient Info from Requestor
State: TX Name: motaz
Category of Request: Reprogramming Manufacturer: 2016 FORD F150

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
I CANT PURCHASE THE SUBSCRIPTION
Description of Information not available
I CANT PURCHASE THE SUBSCRIPTION
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I CANT PURCHASE THE SUBSCRIPTION
Other Comments or Concerns
I CANT PURCHASE THE SUBSCRIPTION
Notes
Donny Seyfer - 01/22/2018
emailed Ken McAlinden.He replied early 1/23 that Johanna Paul would look into it. jpaul49@ford.com
Donny Seyfer - 02/22/2018
Ford assisted with the problem. NASTF will not process SIRs like this anymore. If the tech cannot provide adequate information for us to act upon we cannot expect to get it to the correct people at the OE.
Home