NASTF Information Requests

Tracking: 840 Status: Closed - Request Invalid
State: ND Name: Chris
Category of Request: Reprogramming Manufacturer: 2017 FORD F250

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
unable to log into nastf site from ford ids computer to reprogram replacment theft/bcm.
Description of Information not available
no communication from ids to nastf login
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
multiple attempts to program bcm
Other Comments or Concerns
Notes
Donny Seyfer - 12/01/2017
The requestor was trying to perform a function that he did not have configured properly. Motorcraft technical support and David Lowell assisted in helping him to understand how the IDS and Motorcraft service site worked to perform this function.
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