NASTF Information Requests

Tracking: 83 Status: Closed
State: MA Name: Rusty
Category of Request: Website Navigation/Administration Manufacturer: MITSUBISHI

Have you checked the OEM website?
Description of Repair unable to perform
Trying to get on the website to look for description and operation info for the front axle shifting system on a 97 Montero Sport with P/time 4X4. Also looking for the significance of a blinking green 4X4 lamp on the cluster. I have wiring diagrams and information on how to test specific components already.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Unable to gain access to the site. Personal & shop info entered and was unable to get to the PayPal site to enter C/C info. Tried again today (after getting some coaching from an iATN member) allowing pop-ups from the site and now the site will not allow me in with my existing username & password. They suggest starting over with a different log-in. I sent a problem report to the webmaster on the 17th at 8:07AM. Received a reply on 5-18 at 6:44PM indicating that they lost the content of my e-mail and asked that I resend my message. I shouldn't be this difficult to give someone my money.
Other Comments or Concerns
Steven Douglas - 5/23/2006 4:25:07 PM
We have updated the subscriber information on the web site to provide you with access to the site. Your subscription is active now, and it expires tomorrow, 05/24/06, at 8:00 PM Pacific time. Please log on using the user id and password that you specified when you initially attempted the subscription process. Please don’t hesitate to contact us if you have any further questions or other issues regarding site logon, etc. In addition, as we discussed, please respond to us when you have completed your search to indicate whether the information you required is available on the site. At that point, if you need further information regarding availability of service information, we will provide you with contact information at Mitsubishi. Thank you for your understanding and we apologize for the difficulty you had in accessing the site. Regards, ITresources, an SEI CMMi Level 5 Company