NASTF Information Requests

Tracking: 825 Status: Closed
State: UT Name: Paul
Category of Request: OEM Special Tools Availability Manufacturer: 2010 NISSAN SENTRA

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Need special tool to remove the air bag to gain access to steering wheel, etc - Nissan Techmate says this tool can not be purchased from the aftermarket - part number J-44615
Description of Information not available
Can not purchase tool to remove the drivers air bag J-44615
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Nissan Techmate website lists the tool and says to call for pricing but when I called I was told it could not be purchased by the aftermarket and is ONLY sold to the dealers. I then Called the local Nissan dealer and they said they were not allowed to sell it as well.
Other Comments or Concerns
Notes
Paul Soar - 08/29/2017
Nissan responded. The J-44615 tool is available to the aftermarket, but it is restricted because of security reasons. To purchase the tool, a valid NASTF Vehicle Security Professional (VSP) LSID number will be necessary. Customers should contact the Nissan Techmate tool and equipment program (800-662-2001 or www.nissantechmate.com). Nissan also reminded that this tool is not needed for all vehicles, only vehicles that have security bolts on the air bag. Nissan is working with the requester to handle the tool request.
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