NASTF Information Requests

Tracking: 813 Status: Closed
State: CA Name: Rafael
Category of Request: Website Navigation/Administration Manufacturer: 2009 ROLLS ROYCE PHANTOM

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Check Engine MIL is ON with several Cylidner Misfires Codes and Engine running rough...
Description of Information not available
Can not access website... I got charge for the 24hrs access, and a statement comes up stating "Unable to validate account using the credentials that you supplied." I tried with Internet Explorer with same results... and not the [Contact], nor [Support], nor any other Links work on the Website. I can not access OSS either...
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I tried with Internet Explorer with same results... and not the [Contact], nor [Support], nor any other Links work on the Website.
Other Comments or Concerns
IT IS VERY FRUSTRATING !!!
Notes
Paul Soar - 06/15/2017
Some of the links within the Rolls Royce website were broken. Royce Rolls was able to go in and fix the issues. The website appears to be working properly at this point.
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