NASTF Information Requests

Tracking: 811 Status: Closed
State: CO Name: David
Category of Request: Reprogramming Manufacturer: 2006 MITSUBISHI OUTLANDER

Have you checked the OEM website?
Description of Repair unable to perform
Reprogram ECU to address DTC P2138
Description of Information not available
Mitsubishi MUT-III opens but will not communicate with vehicle to bring up VIN or ECU part number. When VIN is manually entered, an error occurs that says that VIN is not relevant for vehicle. There is no option for an Outlander when trying to bring up vehicle by year and model in MUT-III. We are using required cable and adapter.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Contacted a Mitsubishi service department and Drew Technologies. We were informed by Drew Technologies that this is a known problem and that we should file a complaint with NASTF.
Other Comments or Concerns
Paul Soar - 06/13/2017
Mitsubishi was contacted. NASTF is waiting for a reply.
Paul Soar - 06/29/2017
Mitsubishi found a website logic issue and their development team was able to correct the website. The website has been tested and verified to be working.