NASTF Information Requests

Tracking: 795 Status: Closed
State: CA Name: Jeffrey
Category of Request: Reprogramming Manufacturer: 2007 FORD EXPLORER

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
I am unable to get asbuilt data on this vehicle, multiple tries. specifically for the ABS module.
Description of Information not available
as built data
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
emailed Ford Service. no responce
Other Comments or Concerns
Notes
Paul Soar - 04/10/2017
NASTF has contacted the manufacturer and is waiting for a reply.
Paul Soar - 04/13/2017
There were numerous issues present that caused some confusion. The Ford "as-built" website was down for a period of days, the VIN that was entered was inaccurate, and the website did not indicate that the VIN is invalid. Once the website was operational, the correct VIN could be entered, but the VIN still did not give the proper as-built information. The support team at Ford was able to gain the information from an internal source and Ford supplied the correct codes for programming.
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