NASTF Information Requests

Tracking: 790 Status: Closed
State: IL Name: Sergey
Category of Request: Reprogramming Manufacturer: 2014 MERCEDES SPRINTER

Have you checked the OEM website?
Description of Repair unable to perform
Emission resset of controler
Description of Information not available
Hi. Vehicle starts are locked out due to custumer not filling Blue Deff. All repairs performed acording procedure specified. AdBlue module filling and lock out reset. Unable to reset of engine controler.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Multiple scan tools used. All proper equiplent used Autologic, Snap On. , Autel and I Scan. Apperently online log in to Mercedes server needed. Vehicle us not movable. There is no guaranty J tool programing for $990 will work. Software in the vehilce was not affected. I need a guarante J subscription will reset ECM resyart counter. Or provide loaner equiment
Other Comments or Concerns
Paul Soar - 04/05/2017
Before NASTF gets involved, the client was advised and is attempting to learn the J2534 capabilities through the CONTACT US link at - - Paul Soar - 04/13/2017
The client received no contact from the support link. NASTF contacted MBUSA for more information, but was not informed of the capabilities on the disc. The client decided to order the J2534 disc from MBUSA.
Paul Soar - 06/02/2017
MBUSA has released the new XENTRY Pass Thru media disc (May 2017). NASTF is still waiting for a reply from MBUSA on what capabilities are included on the disc.
Paul Soar - 06/27/2017
The J2534 disc activation did occur after some months. The activation requires an additional completed application (Application of XENTRY FLash / V Max User ID) to be submitted along with a copy of the Users Photo ID before the license will be sent. Once the application is received, the activation is sent. MB, at this point, is currently issuing the J2534 disc, once the disc is received, the application can be filed with MB and the license/activation is emailed to the user. The J2534 disc does not offer early SCR emissions reset functions for 2003 -2006 Sprinter. NASTF's understanding is that this reset is available with the XENTRY tool only, not with the J2534 Blue Ray disc.