NASTF Information Requests

Tracking: 784 Status: Closed
State: GA Name: Matt
Category of Request: Reprogramming Manufacturer: 2015 FORD TRANSIT

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
As built ALWAYS corrupt regardless if manually downloaded to cals folder or pc retrieves it from server. CANNOT program a new Ford replacement PCM. After corrupt file message appears and clear it. BDYCM incorrect VIN appears.
Description of Information not available
No correct calibration as an as built file.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Questioned Ford techs in USA and EURO since it was a EURO based controller.
Other Comments or Concerns
Been fighting this for a week. Tried every tweak in the book known to the aftermarket.
Notes
Paul Soar - 03/03/2017
Paul Soar - 03/08/2017
Waiting on additional information from the client.
Paul Soar - 03/29/2017
The client was advised to utilize Ford technical support through the https://www.motorcraftservice.com/ CONTACT US link. Ford Technical support was working with the client to verify PC settings and anti-virus. Ford tech support suspected a BCM failure. The client ran out of time for the diagnosis and repair. It is unclear what was the final fix.
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