NASTF Information Requests

Tracking: 779 Status: Closed - Request Invalid
State: CA Name: Avishay
Category of Request: Security Information Manufacturer: 2013 BMW 328CI

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Thank you for your time We don't have any way to program the comfort access to accept new keys, the system only accept 3 remotes if a 4th remote is purchased there is a need to program the option with dealer tool or J2534, we can only program the module to the vehicle but the coding for the new remotes is unavailable, any more information on the subject will appricated
Description of Information not available
Comfort access coding for new remotes
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I left an email to bmw customer support with no response back.
Other Comments or Concerns
I it very important for us a security professional to have the ability to program that option for new keys the we buy for a lot of $$$ and till now there is no way for us to complete that task for high end vehicles.
Notes
Paul Soar - 02/10/2017
BMW has been contacted. NASTF is waiting for a reply.
Paul Soar - 02/15/2017
This client needed to deactivate a remote from the vehicle so that he could add a new remote. On this vehicle, the Comfort Access system can remember up to four programmed remotes (for proximity ability). If four remotes have been programmed, a remote will need to be deactivated to add an additional. To deactivate any of the remotes from the system, access to a BMW system called ISPI is required. ISPI is a system that the BMW dealers possess, and it is also available to the independents. ISPI can communicate with all the modules that handle this information. In addition, this particular model will program up to ten keys to allow the vehicle to start. This is only for starting, not for passive features like Comfort Access. After the ten keys have been programmed, the dealer would have to get involved to program additional keys due to security concerns. When keys are ordered through the KCS system, BMW customer support would be able to check to see if there were more than ten keys programmed to prevent from unknowingly hitting the limit. In this particular situation, the ability to program the Comfort Access remotes exists, but it would require the ISPI system to perform the deactivation of a remote before a new remote could be programmed.
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