NASTF Information Requests

Tracking: 769 Status: Closed - Requester Satisfied
State: MO Name: Jerry
Category of Request: Security Information Manufacturer: All DODGE SPRINTER

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Programming additional or lost keys with OEM equipment and OEM keys
Description of Information not available
Mopar website does not have the option to convert Sprinter Key Programming information to the needed String Key (12 digits)for programming lost or additional keys. Though on the Mopar website they advertise this and also are selling the Sprinter keys without allowing the aftermarket access to program the keys.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Contacted Mopar website admin and they sent me back information accessable on the Tech Authority site for String codes. the information they sent me was for PCM and module conversions and was not related to Key Programming. Contacted them again and they could not help any further and did not seem to understand what was needed.
Other Comments or Concerns
Notes
Paul Soar - 01/13/2017
Paul Soar - 02/10/2017
FCA has been contacted and they are working on a solution relating to Key programming with Sprinter Vans. NASTF is waiting for a final response from FCA.
Paul Soar - 02/23/2017Paul Soar - 03/08/2017
FCA found an issue with the process for providing Sprinter/Crossfire physical keys. There is a fix currently being tested and the codes needed to register the keys to the Sprinter will be added to TechAuthority online with an April 2017 time frame.
Paul Soar - 04/17/2017
NASTF will continue to monitor the progress.
Paul Soar - 05/15/2017
The Sprinter Key Programming should be up and running on TechAuthority on June 8, 2017.
Paul Soar - 06/01/2017
This issue has been resolved. FCA has added the ability to code Sprinter Van keys to their website. **Please be advised ** The procedure for retrieving Sprinter Van key information is different than other FCA vehicles. Sprinter Key codes are not accessed though the Mopar Key Code box that is typically used for FCA. Instead, go to www.techauthority.com and log on to the Online Service Information Access portal, from there click on the SPRINTER KEY PROGRAMMING link to retrieve the key codes.
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