NASTF Information Requests

Tracking: 767 Status: Closed
State: MN Name: matthew
Category of Request: OEM Special Tools Availability Manufacturer: 2017 FIAT SPIDER

Inquiry
Have you checked the OEM website?
N/A
Description of Repair unable to perform
UNABLE TO SCAN CAR WITH CURRENT SOFTWARE / HARDWARE. WITECH VERSION 17.03.10 WITH MICROPOD II. THIS IS A BODY SHOP CAR AND IS NOT EASILY MOVED. THE SHOP NEEDED ME TO PERFORM SOME DIAGNOSTICS.
Description of Information not available
WITECH 2.0 IS NEEDED FOR THIS APPLICATION AND IT IS NOT AVAILABLE TO THE AFTERMARKET.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I CALLED WITECH PREMIUM SUPPORT WITH MY ISSUE THAT WITECH CANNOT ID THE CAR. WITECH SUPPORT STATED THAT THIS CAR CAN ONLY BE SCANNED WITH WITECH 2.0, THERE ARE NO OTHER WORKAROUNDS. THEY STATED THAT THE CAR WILL HAVE TO GO TO THE DEALER FOR SERVICE.
Other Comments or Concerns
Notes
Paul Soar - 11/29/2016
There was a miscommunication from the FCA support staff relating to the purchase of wiTech 2.0. The wiTECH 2.0 diagnostic system that is needed for FIAT Spider diagnostic support is available to the aftermarket community. The link to purchase wiTECH 2.0 is posted on Tech Authority under "Related Documents and Links".
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