NASTF Information Requests

Tracking: 744 Status: Closed - Request Invalid
State: CA Name: Avishay
Category of Request: Website Navigation/Administration Manufacturer: 2013 FORD FUSION

Have you checked the OEM website?
Description of Repair unable to perform
Can`t log in to my Ford account to either buy key-codes or neither programming subscriptions.
Description of Information not available
only contact by email not live
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
called by mistake to the FMP the advise me of that issue and advise me to contact Ford by email
Other Comments or Concerns
I wish we had a live operator to ask for keycodes while issues like this happened again
Paul Soar - 07/18/2016
There was a momentary system issue that prevented the client from logging on. The issue resolved itself. For future password resets from Ford, go to and at the bottom click "Request for Other Help". From there you can request help from Ford.