NASTF Information Requests

Tracking: 744 Status: Closed - Request Invalid
State: CA Name: Avishay
Category of Request: Website Navigation/Administration Manufacturer: 2013 FORD FUSION

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Can`t log in to my Ford account to either buy key-codes or neither programming subscriptions.
Description of Information not available
only contact by email not live
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
called by mistake to the FMP the advise me of that issue and advise me to contact Ford by email
Other Comments or Concerns
I wish we had a live operator to ask for keycodes while issues like this happened again
Notes
Paul Soar - 07/18/2016
There was a momentary system issue that prevented the client from logging on. The issue resolved itself. For future password resets from Ford, go to https://www.motorcraftservice.com/Feedback/feedback and at the bottom click "Request for Other Help". From there you can request help from Ford.
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