NASTF Information Requests

Tracking: 735 Status: Closed
State: MA Name: Ted
Category of Request: Reprogramming Manufacturer: 2010 NISSAN ALTIMA

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Unable to program new, blank ECU. Enter part number from ecu and software file isn't listed.
Description of Information not available
New flash program
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Used the contact us on Nissan's website and over the course of 5 days and eight emails the issue isn't resolved.
Other Comments or Concerns
Notes
Paul Soar - 06/10/2016
There are two issues with this SIR that needed to be addressed. First, the software file is not available on this particular vehicle because the ECU comes pre-programmed. When inputting all the vehicle information on http://parts.nissanusa.com, if the part number for the ECU does NOT list a ROM data ID next to the part in the diagram, it is pre-programmed ECU. When the website does NOT list a file for download, the ECU will come pre-programmed. Secondly, when the VIN number for this vehicle was added on http://parts.nissanusa.com, the vehicle build listed the vehicle as a FED emissions vehicle when the vehicle was actually a CALIF emissions vehicle. Nissan has now corrected the database error.
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