NASTF Information Requests

Tracking: 725 Status: Closed - Requester Satisfied
State: CA Name: Avishay
Category of Request: Website Navigation/Administration Manufacturer: FORD

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Thank you for your time As soon as you login into the account the website system ask for update user information, regardless of what I choose the system get back with error from CDR.
Description of Information not available
I can send you a screen shot from the server error I got
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I sent an email to their customer support on 04/20/2016
Other Comments or Concerns
Notes
Paul Soar - 04/27/2016
It was determined there was something in the clients account settings that was causing an error. The Ford team manually updated information so that the client could proceed.
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