NASTF Information Requests

Tracking: 72 Status: Closed
State: IL Name: Steve
Category of Request: Reprogramming Manufacturer: INFINITI

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
I paid $19.99 for a reflash update. I intalled it in to my computer along with software to download to my Consult II. It would not download. I took the car to the dealer along with my Consult II. I found out that the download was the incorrect part number. It has 2 different downloads depending on which MAF is used when replaced.
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Other Comments or Concerns
Notes
Steven Douglas - 2/1/2006 1:39:27 PM
Nissan North America, Inc. (NNA) has received the Service Information request for feedback and has contacted the shop who submitted the request. We have refunded the purchase price of $19.99 for ECU Reprogram data on the day following receipt of the request(1/31/06). NNA has also contacted the shop directly as requested to provide assistance in setting up his CONSULT-II diagnostic tool to be able to perform future reprogramming events. All necessary reprogramming events are identified only through Nissan Technical Service Bulletins. The incorrect reprogramming data was purchased because the TSB covering the repair incident was not followed. For this incident, the TSB provides alternate data identification based on the MAF installed in the vehicle. NNA considers this incident closed.
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