NASTF Information Requests

Tracking: 717 Status: Closed
State: CA Name: Phillip
Category of Request: Security Information Manufacturer: 2002 BMW 745I

Inquiry
Have you checked the OEM website?
N/A
Description of Repair unable to perform
trying to BUY MODULE(IGNITION START MODULE). IM ABLE TO GET IN TO THE WEB SITE.THEN IT ASK ME FOR MY SECURITY ID & PASSWORD. AND IT KEEP COMING BACK WITH WRONG ID. SO I CANT GO ANY FURTHER.I CALL TECH SUPPORT (888-575-5397) THEY SAID IT THE LSID PROBLEM. NEED HELP. THANK YOU https://kcsp.bmwna.com/ckl/portal/poLogin.faces
Description of Information not available
I went to the Mercedes benz web site & order a part used my LSID IT WORK FINE.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
https://kcsp.bmwna.com/ckl/portal/poLogin.faces
Other Comments or Concerns
Notes
Paul Soar - 03/18/2016
BMW requires a verification process before it allows access to the Key Coding System (KCS). The process verifies your mailing address by sending a verification code in a letter to the user. Once the user receives the verification code, they will be required to sign into the KCS application and verify their delivery mailing address. Until that process is complete, the user will not be able to login to the system. In this situation, the user is newly registered and is in a waiting period for the verification code to arrive by mail. Access with the LSID will not be allowed until the process is complete. For more information on the KCS process, a PDF can be downloaded at https://kcsp.bmwna.com/ckl/portal/poLogin.faces, then click on detailed instructions. From the KCS manual: "The KCS application will generate an e-mail address verification e-mail and send it to the e-mail address provided by the Locksmith. This will allow the Locksmith to verify their e-mail address and create a password. "The KCS application will also generate a delivery mailing address verification code. This verification code will be mailed to the address submitted by the requesting locksmith. Once the Locksmith receives the verification code, they will be required to sign into the KCS application and verify their delivery mailing address. This is contingent upon verifying their e-mail address and creating a password." Additionally, the "Ignition Start Module" can be ordered as an automotive repair part and does not require the access to the key program. The part can be ordered without an LSID. But, to access a security item like a key, the registration process must be complete.
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