NASTF Information Requests

Tracking: 705 Status: Closed
State: IL Name: RYAN
Category of Request: Electrical - Starting, Charging, Lighting, Air Bag (SRS), Safety Manufacturer: 2014 HYUNDA SANTA FE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
WE NEED THE CORRECT ACU CODING FOR AN SRS MODULE FOR A 2014 HYUNDAI SANTA FE WITH VIN # 5XYZU3LA7EG****** THE WEBSITE SAYS IT SHOULD BE ACU CODING NUMBER AN01 HOWEVER THE SRS MODULE HAS BEEN SUPERSEDED FROM PART NUMBER 9510-4Z000 TO PART NUMBER 9510-4Z100 SO WE NEED TO GET THE UPDATED ACU CODING AS THE NUMBER AN01 IS NOT WORKING WITH THIS MODULE AND WE ARE GETTING A CODING FAILURE MESSAGE
Description of Information not available
NEW ACU CODING FOR THE SUPERSEDED MODULE
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
CALLED AN OLD CONTACT NUMBER THAT WE HAD FOR HENRY AT GIT AMERICA AT AND GOT NO RESPONSE 714-549-**** OR 888-549-**** THEN FILLED OUT THE HELP FORM AT https://www.hyundaitechinfo.com/ THEN CALLED LOREN HYUNDAI AND GERALD HYUNDAI DEALERSHIPS AND ASKED THEM FOR THE CODING INFORMATION TO WHICH I WAS TOLD THEY CAN NOT GIVE THAT TO ME AND THAT WE HAVE TO BRING THE VEHICLE TO THEM BECAUSE ONLY THEY CAN DO IT.
Other Comments or Concerns
Notes
Paul Soar - 01/25/2016
The published ACU Variant Code was and is correct for this vehicle. Per Hyundai, the workshop manual indicates that an SRS DTC will prevent the Variant Coding. If there is SRS DTC's, the DTC's must first be addressed and then attempt the ACU Variant Coding procedure. In this particular situation, the vehicle was not retained and therefore the procedure could not be completed. The SIR is closed, but if the vehicle can be returned and the coding failure continues, the SIR can be reopened.
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