NASTF Information Requests

Tracking: 704 Status: Closed - Requester Satisfied
State: AZ Name: ANDY
Category of Request: Reprogramming Manufacturer: PORSCHE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
programing and coding
Description of Information not available
programing and coding
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Regulatory Affairs Engineer Mobile: ***-***-**** FAX: ***-***-**** eMail: *****@porsche.us I have called and talked to ***** and have emailed 5 times I still have not gotten anywhere in 45 days I have filled out and returned all items need and sake for by Porsche .
Other Comments or Concerns
we service all makes and models and have never had to go threw all of this for information to program and code cars .
Notes
Paul Soar - 02/02/2016
A certificate is needed for access to Porsche PXN (Porsche External Network). To get the certificate, a contact must be completed, submitted and then wait for approval. More information can be found at https://techinfo2.porsche.com/PassThru/user/ShowInfo.action. In this SIR, the ISP was waiting for contract approval. NASTF was able to contact Porsche. The contract was expedited and the ISP was able to get access to the Porsche PXN system.
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