NASTF Information Requests

Tracking: 654 Status: Closed
State: MD Name: Steve
Category of Request: Security Information Manufacturer: 2015 FORD FOCUS

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Program new IA key. All keys lost. I have IDS and OEM site say to follow tool instruction. Get to the part that says turn car on and don't know how without a working key.
Description of Information not available
How to program a IA lost key.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Called Rotondra they said call your local dealer. Local dealer said bring it to them. Googled it and tells me how if have 2 already working keys and I dont.
Other Comments or Concerns
Programed other Ford IA keys, just cant get the Focus.
Notes
Paul Soar - 06/30/2015 Typically when relearning new Intelligent Access (IA) keys, it requires that you have at least one working key. In this particular case the client had a push-button start, no working IA keys and the IDS tool would request the ignition to be turned "On" to program the new IA key. According to Ford, if you encounter this issue, and if the vehicle is equipped with a push-button start, you should continue the process with the ignition turned "Off". The following instructions are provided from Ford and also within the Integrated Diagnostic Software tool: Turn Ignition to the ON position. Note: To perform the Program Additional Ignition Key function, you have to gain security access using the additional ignition key. If the vehicle is equipped with a push-button start, continue with testing even if the ignition is turned off.
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