NASTF Information Requests

Tracking: 632 Status: Closed
State: IL Name: ryan
Category of Request: Reprogramming Manufacturer: NISSAN

Have you checked the OEM website?
Description of Repair unable to perform
unable to download any flash file from nissan website. i bought three of them to test and none can be downloaded
Description of Information not available
flash file
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
i get this error code when i try to download the file: Sorry, file not available CIIIPCannot create "D:\TechInfoECURepository\consult_III\C3P\downloads\" because a file or directory with the same name already exists. HOWEVER, when you review their instructions this link is just supposed to open a window that asks you if you want to save the file. so is this a broken website issue?? can i have my money for the 3 files back and can they get the site to work, we have been flashing for years with this tool. this seems to be a new problem. our tool is oem and we have lsid. any help is appreciated. thank you
Other Comments or Concerns
Skip Potter - 4/2/2015
This is a computer system problem that is being addressed. The download error is being addressed and the needed files were provided directly by the OEM to the customer.