NASTF Information Requests

Tracking: 603 Status: Closed
State: CA Name: Paul
Category of Request: Security Information Manufacturer: 2008 FORD EDGE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Could not get Key Code from website
Description of Information not available
VIN not in ford database. Vehicle was built in Canada. Never ran into a VIN not in the database so was curious on any rhyme or reason behind it??
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
checked all paperwork and VIN's on vehicle to make sure it all matched up. Could not obtain code and cut key...
Other Comments or Concerns
Just wondering if it being built in Canada had anything to do with not being able to get hte code? Figured Id run into this problem on older models but a 2008?? thats only 6 years old..
Notes
David Lowell - 8/23/2014
The Ford Edge is assembled in Canada. As a general rule, if the vehicle is manufactured for sale in the US or its territories it would be in the US database. If it was manufactured for sale in Canada, Mexico or any where else it would not be in the database for US access.
Skip Potter - 9/5/2014
UPDATE from FORD: FORD intends that key codes will be available to NASTF VSPs for all Fords built for the Canadian market. The key code for the one Canadian-market Edge cited in NASTF-SIR#603 is described as an anomaly, not the intent. Client was notified but no longer needed the code.
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