NASTF Information Requests

Tracking: 601 Status: Closed - Request Invalid
State: KY Name: Jackson
Category of Request: Security Information Manufacturer: 2014 CHEV IMPALA

Have you checked the OEM website?
Description of Repair unable to perform
Open vehicle
Description of Information not available
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Other Comments or Concerns
Where do I go to find information on how to open a 2014 Chev Impala with my open tools. I when this morning and could not open the vehicle. Is it because the key was in the car.
David Lowell - 8/13/2014
Client was notified that NASTF provides several avenues for accessing service information directly from the auto manufacturers websites but auto manufacturers do no provide instructions for bypassing their vehicle security systems. Techs should consult with the manufacturer of their auto opening tool set for instructions in unlocking the vehicle specified.