NASTF Information Requests

Tracking: 599 Status: Closed
State: IL Name: Jim
Category of Request: Website Navigation/Administration Manufacturer: 2006 PORSCHE CAYMAN

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
I cannot access any service information. It does not recognize the United States as a country. Selecting "other countries" prevents purchase of anything.
Description of Information not available
No service information is available for purchase.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Created account, verified account, order document access, enter Visa credit card, hit next. It says I can't order access from my country.
Other Comments or Concerns
Notes
Skip Potter - 8/15/2014
OEM and NASTF testing of PIWIS TSI found no faults using the Porsche recommended MS Internet Explorer browser. Account set-up instructions provided by Porsche were forwarded to the client. Awaiting notice from Client that local browser settings or selection may be at fault in this access error. SIR closed unless reopened by client.
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