NASTF Information Requests

Tracking: 588 Status: Closed - Request Invalid
State: NY Name: Paul
Category of Request: Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer: 2013 AUDI Q5

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
No Repair info for codes retrieved
Description of Information not available
No Wiring Diagram - No Component locator - No flow Chart
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
this car was in a collision and will not start - No Crank codes were retrieved - Codes were cleared - Codes returned Codes of interest 5595 - p1509 "Crash Shutdown" No Flow Chart B1015 Open or High Resistance at Battery Clamp Checked this No problems found Cycled power up & down codes remain - Tracing main B+ wiring proved Futile they go into the Body Battery in Rear
Other Comments or Concerns
After Calling Mitchel Info sysems (where we normally get our wiring diagrams and goin all the way back to 2010 when they first made this model we were stil unable to get any info on this problem Crash Shutdown seems like a simple inertia switch reset No info in the owners manual Either - call to the dealer = they had not seen one of these codes and would probably have to have the vehicle on line with VW tech support to get the info
Notes
Skip Potter - 6/5/2014
OEM responded directly to client with several links and documents that were found among the OEM's online technical resources. Since OEM records did not find an applicable subscription from this client for this repair this SIR is closed as invalid.
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