NASTF Information Requests

Tracking: 580 Status: Closed
State: CA Name: Jon-Erik
Category of Request: Reprogramming Manufacturer: JAGUAR

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Unable to use New Reprogramming software (SDD) from Jaguar
Description of Information not available
Requirements not really clarified in website
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Was mentioned by my customer that Jaguar SDD is a new program and it works only on 32 bit Windows Operating System. Customer was using Windows 7 bit operating system.
Other Comments or Concerns
Please have Jaguar mentioned it in website. Email from Jaguar tech support by my customer states right now it works only on 32 bit windows operating system and no expected release of update for using with 64 bit. If any questions, please call me for further explanation if needed be.
Notes
Skip Potter - 4/17/2014
NASTF met with OEM on this issue. Website currently in redesign and awaiting resolution of this issue. UPDATE 6/9/2014: JLR announced publication of their website updated with a notice of site requirement as requested.
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