NASTF Information Requests

Tracking: 573 Status: Closed
State: UT Name: Andrew
Category of Request: Other or Non-Vehicle Specific Manufacturer: GENERAL MOTORS

Inquiry
Have you checked the OEM website?
N/A
Description of Repair unable to perform
Update VDR software
Description of Information not available
VDR software
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
The VDR software download is only available here: http://www.gmdesolutions.com/downloads/ which requires a dealer code. Since many of the VDR units are floating around in the aftermarket it would be useful to be able to update them or obtain the latest PC software when one is purchased. Can this be added to the TIS2WEB portal somehow along with the AFIT, TPM,GR8, MIT and EL-50332?
Other Comments or Concerns
Notes
Skip Potter - 2/17/2014
GM provided the VDR tool software directly to the client and acknowledge that the failure to provide it to independent's online was an oversight as the software initially comes with the tool. The GM technical website will be updated to allow access to the VDR software directly in the future. Meanwhile, in cases such as this one where the software has been lost or stolen, aftermarket customers can call 800-GM-Tools and request a copy.
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