NASTF Information Requests

Tracking: 552 Status: Closed
State: IL Name: ryan
Category of Request: Manufacturer: 07 NISSAN ALTIMA

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
when entering the calibration number 31036-ja00b into the calibration search nothing is populated where as yesterday there were 3 selections to chose from
Description of Information not available
no selections for module update and yesterday when there were 3 to chose from 2 of those we were unable to tell which one to use
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
contact us link on oem website did not work
Other Comments or Concerns
Notes
Skip Potter - 11/12/2013
Further information provided by the client was indicated by the OEM to be available directly from their email tech help, Cust_Assist@tweddle.com. The Contact Us link attempts to open the local email service (like MS Outlook) so it is possible that the link was not compatible with the client's computer.
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