NASTF Information Requests

Tracking: 533 Status: Closed
State: IL Name: RYAN
Category of Request: Body - Fit & Finish, Glass, Collision Repair Manufacturer: 2012 INFINITY QX 56

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
unable to calibrate the passenger side mirror camera
Description of Information not available
oem info says : Perform "Calibrating Camera Image" 1.Select "Camera Cont." of "Confirmation/ Adjustment" mode, and then set to "Calibrating Camera Image" mode. : However it does not tell you how to select camera cont or where to select it from. i do have the oem tool and it is not listed there. the instructions need to specify how and where to select these menu items from, and how to even get to this menu in the first place
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
contacted all data and viewed oem website
Other Comments or Concerns
Notes
Skip Potter - 8/30/2013
On Aug 13 the OEM contacted the client via email with instructions to locate the requested service information, which was available but apparently difficult to locate. As a result of this SIR, the OEM will add a statement to 3.1 stating “Using the AV on-board diagnosis system” select camera control…..and add a hyperlink to the on-board diagnosis information.
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