NASTF Information Requests

Tracking: 529 Status: Closed - Request Invalid
State: NJ Name: angel
Category of Request: Reprogramming Manufacturer: 2000 SAAB 9-3

Have you checked the OEM website?
Description of Repair unable to perform
I purchase the program to download and program a Saab, they transfer me GM and I had to purchase it twice, It never worked.
Description of Information not available
I pay 3 times and I was never able to download the programs properly.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I was able to get the base of the program but not able to transfer it to my vehicle.
Other Comments or Concerns
I need help to program my vehicle or get my money back from SAAB and GM
Skip Potter - 7/13/2013
Information submitted by client was insufficient. Client notified. Awaiting reply. UPDATE 8/7/13: No response from client as requested. Will reopen if requested information is provided.