NASTF Information Requests

Tracking: 517 Status: Closed
State: IL Name: ryan
Category of Request: OEM Special Tools Availability Manufacturer: MAZDA

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
I have a vcm2 and the Mazda software does not seem to work with the vcm 2. I have verified that it is not a hardware issue as it works fine with ford software. I also have a vcm 1 and my Mazda subscription works fine with that. The problem is there is no information available as to why this is. Do I need to buy another vcm 1 from Mazda ? If so where can I get one? I have sent in an email to them over a week ago and have not received a response. At this point they are failing to provide OEM tool that works to the aftermarket. Please help. I need to get my other tool working.
Description of Information not available
See above
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
emailed mazda
Other Comments or Concerns
Notes
Skip Potter - 4/29/2013
According to Mazda, the VCMII developed by Ford will not work with Mazda software & the VCMII developed by Mazda is not compatible with Ford software. For information regarding the Mazda VCM, visit www.mazdaserviceinfo.com/SpecialTools.aspx.
Home