NASTF Information Requests

Tracking: 511 Status: Closed - Request Invalid
State: TX Name: Richard
Category of Request: Reprogramming Manufacturer: 2006 JAGUAR S-TYPE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Unable to perform J2534 programming due to programming subscription not being provided at a reasonable cost.
Description of Information not available
J2534 programming.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
I contacted the support site via e-mail in an attempt to rectify the situation. I have not been contacted at all by support.
Other Comments or Concerns
Current posted pricing for J2534 programming is $211.00 for one hour and $247.00 for one day. This is way out of proportion to the yearly subscription of $1,136.00. This appears to be a deliberate attempt to dscourage short term users and limits the ability for a shop to effectively use J-2534 as it was intended.
Notes
Skip Potter - 3/19/2013
Notified by OEM that this SIR was referred to Technical Services for reply. UPDATE 4/8/13: Requested update from OEM.
Skip Potter - 4/12/2013
NASTF by rule has no jurisdiction in OEM pricing issues but did forward this SIR to the OEM for their information. The client's actual subscription costs related to this service did not match the costs published by NASTF so a resolution of that question is pursued by NASTF outside of this SIR. NASTF subscription pricing is published at nastf.org as an information resource.
Skip Potter - 4/17/2013
Eventhough pricing is not an approved role for the SIR, Jag/LandRover did issue revised pricing for their reprogramming after being alerted via this courtesy-NASTF SIR.
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