NASTF Information Requests

Tracking: 502 Status: Closed
State: NY Name: Val
Category of Request: Website Navigation/Administration Manufacturer: MAZDA

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Factory Scheduled Maintenance / TSBs / Fluids Application Chart
Description of Information not available
Factory Scheduled Maintenance gives general descriptions and warnings, but the actual fluids and fluid amounts are hidden behind a separate dealer login page. All content should be available to paid subscribers. All content areas where this occurs should be opened to subscribers. Ex. TSB 00-001/13 Fluids At the bottom, says "CLICK HERE to open the Fluids Application Chart" (https://portal.mazdausa.com/dealershome/service_parts/dag/documents/fluids_chart.pdf)
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
This is a security problem, and should be handled by the NASTF
Other Comments or Concerns
Notes
Skip Potter - 1/26/2013
OEM emailed requested file directly to client to satisfy their request after discovering a programming error on the tech website.
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