NASTF Information Requests

Tracking: 488 Status: Closed - Requester Satisfied
State: MO. Name: Mike
Category of Request: Driveability - Fuel, Ignition, Emission, Computer, etc. Manufacturer: 2008 FORD FOCUS

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Parameter reset after replacing the PCM to reset PATS system. FMP doesn't have option to perform one
Description of Information not available
There is no way to perform a parameter reset
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
contacted Ford and went through and sent them the information they wanted and was told that I needed to take the vehicle to the dealer to be programmed by IDS
Other Comments or Concerns
The functions required to finish the repair is vital
Notes
Skip Potter - 10/22/2012
NASTF emailed client asking for reply with status update in this SIR. Client notfied NASTF that Ford did contact them immediately. Ford recognized a software problem that as yet has no time line for the fix. Ford sent client the tool to complete the job. Ford has identified the issue on this particular vehicle, and are currently working to address in an upcoming release of FMP.
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