NASTF Information Requests

Tracking: 470 Status: Closed
State: NY Name: Val
Category of Request: Electrical - Starting, Charging, Lighting, Air Bag (SRS), Safety Manufacturer: 94-98 HYUNDAI SONATA Y3

Have you checked the OEM website?
Description of Repair unable to perform
Electrical diagnostics
Description of Information not available
There are no ETM schematics available on the website for the Sonata Y3 (94-98).
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Tried to contact hyundai support but got: An Error Has Occurred An unexpected error occured on our website. Please contact the website administrator. Go Back to Login Page
Other Comments or Concerns
No ETM schematics AT ALL for 94-98 Sonata Y3
Skip Potter - 7/26/2012
no reply to NASTF from mfgr to 7/20 report. Sent reminder email.
Skip Potter - 7/26/2012
OEM Mfgr attempts to contact client have failed. Phone number provided is incomplete, no response to email and company name not accurate. On hold awaiting response by client to emails from hyundai and nastf.
Skip Potter - 8/23/2012
Client did not respond. SIR closed.
Skip Potter - 10/24/2012
Reopened SIR and forwarded client email to OEM indicating continued concern for the operation of the Hyundai tech website.
Skip Potter - 10/25/2012
Hyundai acknowledged to client they are repairing their website navigation and in the meanwhile will fax or email needed documentation to client upon request.
Skip Potter - 10/30/2012
Hyundai predicts website fix to be implemented by Nov 15, 2012.
Skip Potter - 11/26/2012
Client notified by Hyundai that their tech website has been updated with the requested information.