NASTF Information Requests

Tracking: 447 Status: Closed - Requester Satisfied
State: ON Name: Richard
Category of Request: Website Navigation/Administration Manufacturer: 2001 VOLVO S80

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
I have ordered vida installed and have tried to flash vehicle with paid subscription. Have paid for 3 reloads and one update, receiving error 107 specified vehicle not found in PIE server.
Description of Information not available
Well that is a tough one to answer as information for everything from ordering Vida to installing has be a monumental task. I posted a request for what i am doing wrong only to receive a answer of "what is my question? is this a refund request"
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Contacted through support on https://www.volvotechinfo.com/ As i can not actualy talk to a real person.
Other Comments or Concerns
This will be my first and last Volvo that i try to program. I will have to tell my customers they will need to tow there car or drive the hour to have this work done.
Notes
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