NASTF Information Requests

Tracking: 407 Status: Closed
State: MN Name: Dan
Category of Request: Manufacturer: 02 JAGUAR S-TYPE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
reflash pcm
Description of Information not available
Buy the matrix on the nastf site, and jaguar site we should be able to flash the pcm on this car, after buying a programing subscription ($200.00) and spending many hours trying to perform the operation we are now told this car is not supported by SDD.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
We have talked to drew tech (tool using) we have emailed back and forth with Jaguar. This is the last information we have received so far. From: jaguar@firstoption.net To: alexanders-guy@comcast.net Sent: Wednesday, June 29, 2011 9:14:15 AM Subject: Message from Jaguar [REF#475333] Hi Guy, Ref: I am trying to flash a 2002 XJS. I have not flashed Jags before. We use a DrewTech J2534 passthru. I have a few hours left on my TOPix subscription and have down loaded IDS. IDS wil not let me logon and Webflash will not let me log on. Can you tell me what I am doing wrong and how to do all the steps to complete this job. (Reprogram PCM as per TSB S303-09) Guy at Alexanders --------------- Just had the following reply from the diagnostics team.... -------------- We use a version of DrewTech passthru but it has been modified so I'm not sure this device will with SDD (JLR diagnostic Software) SDD will not program 2002 XJS because we no longer support this model or model year. **************************************** Kind regards, David Gale Jaguar support Tel: +44 (0)1962 738295 Fax: +44 (0)845 8620836 Email: jaguar@firstoption.net ___________________________________________________________ First Option's outgoing email policy is at http://www.firstoption.net/emailpolicy.html, but a short summary is :- - all email/attachments are confidential; do not use, circulate or release without our consent - email is not authorised unless it is on First Option business - email is not binding unless it is from an authorised person and is signed with a digital certificate First Option Ltd. - Switchboard +44 (0) 1962 738200 Signal House, Jacklyns Lane, Alresford, Hants, SO24 9JJ, United Kingdom. Registered Company No: 2453594 ___________________________________________________________
Other Comments or Concerns
We would like to do this job if possible. With conflicting information I would like to be sure that we can or can not do this. If we can not I think a refund would be in order. And I would like to know what it takes to do the job.
Notes
Denise Yingling - 7/8/2011
Response from Jaguar personnel: I understand you have had a problem when trying to access information to program a PCM on an S-Type 2002 MY vehicle. Can I ask that you try again by selecting the IDS Manual s/w download from the Diagnostics/Links area on TOPIx. Please read the Readme file for instructions on which software package to download. You should then have the information to allow you to program the PCM. As per your subscription, this is valid for one day only. Apologies for any confusion.
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