NASTF Information Requests

Tracking: 391 Status: Closed - Request Invalid
State: ID Name: Nevada
Category of Request: OEM Special Tools Availability Manufacturer: CHRYSLER

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
OEM scan tool over pricing and bundling.
Description of Information not available
VCI Pod kit and software overpricing without an option of not purchasing WITECH Access Gateway.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Contacted sales representative at DCC Tools and was informed that the VCI Pod kit is NOT being sold at the advertised price of less then half of a Star Mobile kit ($1,600). Dealer pricing for the WITECH Access Gateway is $1,250 and VCI Pod kit is $680 and software application for one year is $850, totaling $2,780. My quoted cost is $5,700 for the WITECH system and one year of software application. The software is $1,300 per year after that. I do not need the WITECH system, just the VCI Pod kit and software, which they are refusing to separate. OEM manufacturers promised to have this information and tools available to the aftermarket at a RESONABLE cost. For similar Ford and GM systems the cost of this information and tools is less then half of the Chrysler systems. This forces the aftermarket professionals to be priced out of business with the dealers paying a fraction of the cost for the same information and tools.
Other Comments or Concerns
Notes
Mary Hutchinson - 5/5/2011
This request is purely a pricing issue, and cannot be addressed by NASTF
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