NASTF Information Requests

Tracking: 389 Status: Closed
State: NY Name: Robert
Category of Request: Reprogramming Manufacturer: 2003 JAGUAR XTYPE

Inquiry
Have you checked the OEM website?
Yes
Description of Repair unable to perform
Unable to purchase subscription for reprogramming.
Description of Information not available
Unable to purchase calibration subscription I was able to download flash program but am unable to purchase cal files when that link is selected in the diagnostics tab it will not allow a product or term to be selected.
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
Called got put on hold.
Other Comments or Concerns
Notes
- 9/9/2011
OEM Response: I have been informed by NASTF that you are having problems. My understanding from the information you provided is that you are trying to program a 2003 Jaguar X-TYPE. Is this correct? Can you please give me more detail on what you are trying to do and how far you get with the process. The Webflash application will allow you to do this. This can be found under the Diagnostics Tab and in the Links area. Please advise what issues you are getting. Do you get to the screen that asks you to put in your GTR login details? I look forward to hearing from you so we can progress this. Note: Complainant did not follow up with OEM upon receiving their response to his inquiry.
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