NASTF Information Requests

Tracking: 383 Status: Closed
State: MD Name: craig
Category of Request: Other or Non-Vehicle Specific Manufacturer: 2007 FORD EXPEDITION

Inquiry
Have you checked the OEM website?
No
Description of Repair unable to perform
need lt rocker
Description of Information not available
can we section lt qtr & rocker outside of manufacture recomendations.they recomend rocker & sail panel.ins co wants to section at rocker & dog leg?
Description of steps taken to obtain information (help/contact function on website, websites, etc.)
icar,all data
Other Comments or Concerns
we have found nothing to confirm were ins co.wants to section.
Notes
Mary Hutchinson - 3/24/2011
Response from Ford personnel: This is in response to the service information inquiry you submitted with NASTF on March 22nd. From reading your question, it appears you have accessed relevant Ford information via sources other than www.motorcraftservice.com website. Information on Ford's recommended service procedures related to this repair can be found in the 2007 Ford Expedition Workshop Manual, Section 501-35, "Body Repairs." This workshop manual can be accessed with a subscription to the Ford service information website, www.motorcraftservice.com. However, Ford cannot provide any direct guidance on your question relative to the instructions you received from the insurance company you are working with. Thank you.
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